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Privacy Policy

Updated February 2025

1. Introduction

Backpack Ops (“we,” “our,” “us,” or “Backpack”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or communicate with us.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information in the following ways:

Information you provide: When you contact us, book a demo, or sign up for updates, we may collect your name, email, phone number, and any other details you choose to share.

Automatically collected information: We may collect technical data such as your IP address, browser type, device information, and usage patterns through cookies or analytics tools.

Third-party integrations: If you interact with us through scheduling or payment platforms (such as Cal.com or Stripe), those services may also collect data under their own privacy policies.

3. How We Use Your Information

We use the information we collect to:

Provide and improve our services

Communicate with you about updates, support, or promotions

Manage invoicing, contracts, and payments

Ensure the security and proper functioning of our website

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational safeguards to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

6. Sharing of Information

We may share information with trusted third-party service providers that help us operate our business (e.g., hosting providers, analytics services, or payment processors). These providers are bound by confidentiality agreements and may not use your information for any purpose other than providing services to Backpack.

7. Cookies and Analytics

Our website may use cookies and similar technologies to analyze traffic, improve functionality, and enhance user experience. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain site features.

8. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information

Request a copy of your data

Withdraw consent for data processing

To exercise any of these rights, contact us at team@backpackops.com
.

9. Links to Other Sites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

10. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with the updated date at the top.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
Backpack Ops
https://www.backpackops.com

team@backpackops.com

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